FAQ

FREQUENTLY ASKED QUESTIONS

We offer a quick, reliable and discreet service. You are sure to always get fresh cannabis seeds.

After you have made a choice and have put one or more products in the shopping basket, please check if your order is correct. Then you can click the “check-out” button to continue and pay your order. The total sum includes tax and shipping cost, no extra costs will be added.

Shipping costs
We do not ship regular mail if you want so please give us an email and order offline shipping cost for regular mail is
(€ 2,50)

registered mail within Europe  € 9,50 ( guaranteed delivery)
registered mail outside Europe € 16, – (no guaranteed delivery)

We advice to choose our standard registered mail. In this case you will have proof that we have actually send the parcel to you. The registration number of the parcel is used to trace a parcel in case it gets lost, which happens rarely.

Delivery
We will send seeds in the whole of Europe and the world. Some countries outside Europe are excluded.
We do not send seeds to the:
(USA,Australia,New Zealand,Germany,Israel).
Please contact us by email in case of doubt, to check if we will send seeds to your country. ASG SEEDS reserves the right to refuse shipments abroad without notification of reason.During the ordering process you can type in the delivery address. If you wish this can be another address then the invoice address.After payment is received, you will receive an email that your your order will be shipped to you.In Europe it takes about a week by post to deliver. Outside Europe, it may take a bit longer, depending on the postal service in your country.Your order will be sent in a discreet envelope. Senders name is Allstar Solutions If you prefer to have the seeds send differently, let us know.

Guaranteed delivery
We guarantee delivery only on orders within Europe that have been send with registered mail. If a parcel gets lost, ASG SEEDS will replace the parcel. We cannot guarantee delivery outside Europe, even if it is send with registered mail, nor give money charge back. On orders outside of Europe you have to accept full responsibility for your order and accept that ASG SEEDS cannot be held responsible for missing items.
Your personal details are private these details will not be saved.If you choose to make an account, personal details will be saved.  This will make it easy for future orders. you simply login and all the details appear. Your details will not be given to others, and will only be used for your order at ASG SEEDS.

Payment options

Bank transfer

If you choose to make payment by offline bank transfer, you will receive a confirmation email of your order with bank transfer details when we received payment in our account your order will be shipped the same day.Depending on your bank transfer may take some days.

Cash

You can send cash in “euros” together with a note of your order list (name details and shipping address) prices can be found under strain list.Sending cash is at your own risk we advise you to use a non see true envelope.Insert the total amount of your order including 9,50 shipping cost for EU or 16,00 worldwide if you want us to send seeds with regular mail please add 2,50 to your total amount.
You can also place your order by email this way we can confirm the total price and  give the address where to send your cash payment to.We advise you to send cash by registered mail this way you know we received your cash payment 100%.

Disclaimer
Buying seeds and growing them out is always at your own risk. We can not be held responsible for your actions nor for the actions of third parties. ASG SEEDS does not accept product liability since we are dealing with living material.
Any issues concerning the seeds will only be handled with:

-detailed germination description
-pictures of process
-none germinated seeds
-proof of purchase(invoice/receipt)
-original package

As soon as we have received the above items we will look at the seeds and get back to you as soon as possible do not forget your full details and email.